Return And Refund Policy Vestir Impex

Thank you for shopping with Vestir Impex! We take pride in delivering high-quality apparel to our valued customers. However, we understand that there might be instances where you need to return or request a refund for your purchase. Please review our Return And Refund Policy below for more information on the process.

Returns and Refunds Eligibility

1. Returns and refunds are only accepted for products with defects or manufacturing issues.
2. To be eligible for a return or refund, you must initiate the process within one week (7 days) from the date of receiving the product.
3. Products must be unused, unwashed, and in the same condition as when you received them.

Non-Eligible Items

1. Products without any manufacturing defects or issues are not eligible for returns or refunds.
2. Products that have been used, washed, damaged, or altered from their original condition are not eligible for returns or refunds.

Initiation of Return/Refund

To initiate a return or refund, please follow these steps:

1. Send an email to info@vestirimpex.com or contact us at +1 (437) 872 7422 within one week (7 days) of receiving the product.
2. Include your order number, a description of the defect, and clear photographs showcasing the defect.
3. Our customer support team will review your request and provide further instructions.

Return/Refund Process

1. Once your return/refund request is approved, we will provide you with instructions for returning the product.
2. You will be responsible for the shipping costs associated with returning the item.
3. Upon receiving the returned item and verifying the defect, we will process your refund.
4. Refunds will be issued to the original payment method used for the purchase.

Refund Amount

1. The refund amount will be the purchase price of the product, excluding any shipping charges.
2. We do not offer refunds for any customs duties, taxes, or fees paid by the customer.

Processing Time

Once we receive the returned item and confirm the defect, please allow up to the agreed-upon business days for the refund to be processed.

Contact Information

If you have any questions or need further assistance regarding returns and refunds, please contact us at:

Website: www.vestirimpex.com

Email: info@vestirimpex.com

Phone: +1 (437) 872 7422

Location: Windsor, Canada

Changes to the Policy

Vestir Impex reserves the right to modify or amend this Return And Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

By placing an order with Vestir Impex, you acknowledge that you have read and agree to abide by this Return And Refund Policy.

Thank you for choosing Vestir Impex for your apparel needs!